Life Geniston said... I had so much fun in this trip. Initially, I was a bit off when Mike moved my tour schedule from 9am to 1130am with just a short notice like only 2 hours prior. I woke up early and could not sleep again. However, when my tour guide Jo picked me up from the hotel and the tour started, everything just kept gettting better. We went to Karekare falls, then took the trail at Mercer Bay Loop that offers a stunning view of the Tazman sea and finally given our own leisure time at Piha Beach. What was remarkable was seeing our Tour Guide JO taking an extra mile to take care of one the members in the tour group. An Argentinian guy named Sebastian was unfortunately on crutches. Jo demonstrated concern and concern for him by always asking how she could conveniently tailor the tour experience considering his status. She dropped 9 of us at Mercer Bay, drove Sebastian separately to Piha Beach ahead of us and then went back to Mercer Bay for us to guide us and give us educational information about it. I could feel that she was sincere and dedicated to her job. She has friendly, approachable, vibrant and positive personality. Her laughter is contagious too! Tours can be the same, you know, but tour guides like her make the difference.